Register as a user
Register as a user to enjoy the auction. We recommend that you read the auction conditions first.
On the home page you will find “Register as user”. Correctly fill in the boxes with your data
The form will indicate a numerical user code (which you must keep safely) and a “password” that you must choose. In this way, when you make an offer, your numerical user code will be visible in the bid history, thus guaranteeing maximum privacy. The bid will not be registered until you enter your password.
Your personal data must be authentic and correct since, in the event of any falsehood or manipulation, Setdart will cancel the registered client.
Once your personal details have been added, you can also add an alternative address for shipping the awarded lots. This address will only appear on the shipping labels.
When the form has been completed, you will find the conditions to buy at the auction. You must accept them by checking the box.
Once the correct form has been sent, Setdart.com will accept you as a user and will send you, via email, a link to verify your email address.
When you have verified your email in the link, your account will be available to bid.
Setdart.com follows a restricted privacy and security policy for each user. The registration form is done in a secure and encrypted environment. Once registered, the authenticity of the data is verified and the registration request is approved or denied. The data provided is only used for possible invoices or shipments.
Registering as a user gives you the right to receive the Newsletter that Setdart.com sends weekly to its users, via email, with the most outstanding news.
As a customer, from “My Setdart” section on the web, you can change your data, as well as your user code and password, to access the bidding process.
“My Setdart” also gives you access to all the information related to your bids, purchases, invoices as well as the payment panel, from where you can make the payment of your awarded or purchased lots electronically
If you wish to unsubscribe as a user, you must contact us via email at admin@setdart.com
Art pieces evaluation
Setdart makes free evaluations when the object / purpose of these is the auction of the pieces. In the event that a specific piece requires certifications from external experts, the expenses incurred will be / derived will be borne by the transferor-seller (after consultation and consent). If you need an appraisal or expertization for distribution of inheritances, judicial matters, etc., Setdart also makes this service available to you with the relevant charges.
The format of the photographs must be in .jpg. Measurements must be around 800 × 600 pixels and the maximum weight or size allowed is 1 Mbyte for each one. These parameters will be enough for us to appreciate the details of the piece and to be able to correctly receive your email.
Different images will be necessary: general of the piece, detail of the signature if it exists and in the case of painting, image of the back of the canvas. The most practical option to send us your e-mail is to fill in the appraisal form by filling in all the fields that are requested.
Here’s a practical guide to those criteria and their classification:
If you bring the piece to our room, the valuation will depend on whether the expert in that area is at the moment. You can either send images by e-mail or whatsapp or our experts visit you at your home. We usually carry out the assessment in less than a week.
No, the pieces that enter the auction must meet the characteristics of quality, age, originality, etc. that Setdart selects/studies and values according to the profile of our buyer clients. All the pieces are reviewed/have to be physically reviewed before entering the auction to verify the data provided and their characteristics.
Sell with Setdart
Setdart makes free evaluations when the objective is the auction. In the case of one piece requires certifications from external experts, the costs incurred will be borne by the seller-assignor. If you need an appraisal or expertization for distribution of inheritances, judicial matters, etc., Setdart also makes this service available to you with the relevant charges.
When the lots are accepted for auction, we photograph and catalog them. This process usually takes between four and seven days. Each piece is displayed on the website between seven and ten days so that users make their bids until the auction period is over.
When a lot is awarded, Setdart sends the quotation to the successful tenderer-buyer who must settle it within seven days. Once charged, Setdart makes the payment one month later by bank transfer.
Selling at Setdart Auction house offers you many advantages. Setdart does daily auctions and this implies great agility and speed in the process. When each piece is in auction you can follow the process directly through our website and this allows you to be informed at all times of how the auction unfolds. The advantages over direct selling are clear because you access a much wider’s portfolio of prospective buyers and this allows you to get a much more favorable price.
Specified commission in the contract signed between the assignor-seller and Setdart is the charge that seller must pay to Setdart for the sale of a lot. In the case of a part that has generated special restoration costs, certification of authenticity by an expert external to Setdart, storage or special packaging, transport, etc., these will be borne by the assignor-seller
As already concluded in the Terms of Sale, most pieces in auction have a reserve price, a confidential minimum price agreed between assignor-seller and Setdart. If at the end of the auction the last bid does not reach this reserve price, the lot is not awarded and is therefore not sold. Before the auction ends, the assignor-seller may modify the reserve price in order to approach the last existing offer. The agreed booking price is moveable. In Setdart also has free price lots, which means that there is no reserve price and is therefore sold whenever there is a bid, whatever the value of the bid.
Each lot is marked with a low estimate and a high estimate, which represents the opinion of Setdart’s experts about the range at which a lot may be sold at auction. Estimates are based on examining the lot or item and comparing market prices for comparable pieces. These estimates provide buyers with a prior indication of value and are generally a basis for setting the reserve price. The buyer can be assured that if they meet or exceed the low estimate they have reached the minimum or reserve price of the lot but this it does not mean that the reserve price is equal to the low estimate as the reserve price may be lower.
During the last hour of the auction process for each lot, Setdart’s bidding system indicates in the bid history if the last offer has not reached the reserve price set with the acronym NAPR (Not Reached Reserve Price), inviting the Bidders to continue bidding if they wish to win that lot. Only in this case, the system will admit that the same bidder exceeds his last offer in order to reach the reserve price and win the lot. Once the duration of the auction is over, when the stopwatch indicates “This auction is over”, it will be immediately informed whether or not the lot has been awarded.
Buy in Setdart
Registering as a user of Setdart.com is completely free. The only cost derived from participating in any auction is if you award a lot.
Once the lot has been awarded, a quote will be sent to you indicating the auction price and additional costs. An 18% commission is added to the auction price of the piece. This commission is subject to VAT, and therefore, the corresponding VAT of 21% must be added. If you need transportation, it will also be budgeted depending on the nature of the lot and the destination. Transporting costs are also subject to VAT.
Once the lost has been settled, Setdart will proceed to carry out the arrangements for packaging and transporting the piece. The average delivery time is between seven and ten days. This period may vary depending on the availability of the part in our facilities, if it must be collected at the place of deposit or if the part requires special packaging or adjustments. If the client requests a group of lots to lower transport costs, we will wait to receive the last lot to make the shipment, although the payment deadlines will have to meet.
To settle your lots, you can pay with a credit/debit card on our website through our secure online payment platform. In this case the maximum is 10,000€, so if your lot is worth more, you must repeat the operation until you reach the full amount.
Another option is by bank transfer; the budget provides the different accounts of the banking entities with which we collaborate with. We would appreciate if you can mention the name of the lot/lots in the subject of the transfer.
You also have the option to pay in cash at one of our offices in Barcelona, Madrid or Valencia. We recommend you to call us before in order to have your piece ready. In this case, you should bear in mind that we do not accept American Express payments. Moreover, we will accept cash up to a maximum of 1,000€ and 10,000€ if you are a foreigner.
As already concluded in the Terms of Sale, most pieces in auction have a reserve price, a confidential minimum price agreed between assignor-seller and Setdart. If at the end of the auction the last bid does not reach this reserve price, the lot is not awarded and is therefore not sold. Before the auction ends, the assignor-seller may modify the reserve price in order to approach the last existing offer. The agreed booking price is moveable. In Setdart also has free price lots, which means that there is no reserve price and is therefore sold whenever there is a bid, whatever the value of the bid.
Each lot is marked with a low estimate and a high estimate, which represents the opinion of Setdart’s experts about the range at which a lot may be sold at auction. Estimates are based on examining the lot or item and comparing market prices for comparable pieces. These estimates provide buyers with a prior indication of value and are generally a basis for setting the reserve price. The buyer can be assured that if they meet or exceed the low estimate they have reached the minimum or reserve price of the lot but this it does not mean that the reserve price is equal to the low estimate as the reserve price may be lower.
During the last hour of the auction process for each lot, Setdart’s bidding system indicates in the bid history if the last offer has not reached the reserve price set with the acronym NAPR (Not Reached Reserve Price), inviting the Bidders to continue bidding if they wish to win that lot. Only in this case, the system will admit that the same bidder exceeds his last offer in order to reach the reserve price and win the lot. Once the duration of the auction is over, when the timer indicates “This auction has ended”, the lot would be transferred to the category of lots awarded or in the event that the reserve price was not reached, it is possible that according to the seller, this lot is available for post-auction sale. In any case, a lot is not considered awarded unless the last bidder receives the email confirming it.
User registration must be done on the website itself (Register as a user). If you have any difficulties, you can call us by phone or send us an email to admin@setdart.com, and we will guide you through the steps to follow. If you fill in the form that we attach on this page with your personal data, we can also register you personally. If you need more information, go to Help for user registration.
You must be previously registered as a user. Once connected, you can access to “My Alerts”. In this section you can enter the search terms that your alert requires. Setdart will automatically send you an email when a part matches your alert.
Bid on Setdart
When, when the auction end time arrives, the page indicates that the reserve price has not been reached, the auction of that lot is extended for 3 more minutes, so that users interested in the piece can continue bidding until reach the reserve price and, in this way, win the lot.
Once the auction of a lot is finished, that lot will appear visible to users either on the Awarded Lots page or, if it has not been awarded, on the Direct Sale page. In this way, the user can see how the auction of each lot has ended, what the last bid was and if the piece has been awarded or not.
If the bid ends before the reserve price is reached, the part will not be awarded and therefore will not be sold. This piece can be auctioned again after a period of time.
All non-awarded pieces appear on the Post Auction Sale page. Setdart accepts offers from users to purchase such parts. For more information, access the Post Auction Sale help page
In the event that you have bid on a lot, the auction time ends and the reserve price has not been reached, the auction will be extended for 3 minutes. If you wish, you can bid again on your own bid, with the aim of reaching the reserve price and winning the lot. This is the only case in which the same user can bid several times in a row, even if there is no other user who exceeds it.
Once the lot has been awarded, the corresponding budget will be sent to the successful bidder. An 21% commission is added to the auction price of the piece. This commission is subject to VAT, and therefore, the corresponding VAT of 21% must be added. If you require transportation, it will also be quote21
If a person is not a user of our website, can they make an offer on a lot that has not been awarded?
To make an offer on a lot that has not been awarded, it is necessary to register as a user of our website. User registration is free and can be done through the following page.
My Setdart, the user panel.
To access the “My Setdart” section, you must be registered as a user. When you operate on the page bidding, indicating the lots you wish to follow, buying or selling, this section will be completed with the information regarding your actions in Setdart and you will be able to view it.
The information in this section can only be seen if you are logged in as a user and the password has been entered. We advise you to always log out as a user when you finish operating in Setdart, especially if you are not using your personal computer.
The difference is clear. In the “My bids” section you will be able to see all the lots for which you have placed a bid with the advantage that, in those that have exceeded your offer, they will be marked in red. The “lots to follow” section includes the lots that you have indicated that you want to follow the auction without having made a bid for them.
Logistics
The cost of packaging will always depend on the type of batch that is sent. Make click to see the different prices and rates according to the type of piece
Once the lot has been settled, delivery times may vary depending on the country and population.
The estimated time of receipt of your pieces / s at international level will depend on the country and population.
It will also depend on the shipping method;
If the client requests a grouping of lots to improve transport costs, we will wait to receive the last lot to make the shipment, although the payment deadlines will have to be met.
You can manage the grouping of your batches by contacting logistica@setdart.com
If you wish, you can send someone else to collect your lot / lots.
In this case, the person must present a signed authorization by downloading it HERE
For all the lots awarded, after 30 calendar days from receiving the budget, a storage fee of € 30 per week per piece will be charged.
Various
There is no limit to the number of lots to be put up for auction. You can offer all the pieces that you want to auction with us.
Setdart is an auction web portal for unique and valuable items. For this reason, we have set a minimum price (reserve price) that must be € 300 for all lots. If you want to offer objects of lesser value, our experts can consider the option of grouping them and auctioning them as a single lot.
If the bidder with the winning bid does not pay the lot in the established time, Setdart will start the claim process. If, even after the claim process, the payment is not made, we will offer you the possibility of re-offering your lot at auction after a while.
If a reserve price is not reached at the end of the auction, the lot will not be awarded. It is not possible to sell the lot for the highest bid after the auction has ended. However, you can offer the lot again at auction with a reserve price and lower estimate pending review by the expert to put it up for auction again after a reasonable time (2-3 months)
If your lot has not been awarded at auction, it will automatically go to Direct Sale for approximately one week so that bidders for your lot or potential interested parties have another way to get hold of the piece.
The results of our auctions are listed on our website. If you are registered, in your “My Setdart” profile you will be able to see the results of the lots for which you have bid or put up for auction. Anyway, we will send you an email to the email with which you are registered informing you of everything at all times.
Once you make a payment for an item won at auction, you should receive an email confirmation of the transaction. Please note that bank transfers can take up to 48 hours to be reflected in our systems. If you have any specific questions about your purchase, please email admin@setdart.com or phone 932.463.241
You can discover all the lots we have for auction by browsing our different categories. If you are registered, you will also receive our weekly bulletin with the most important lots from that week’s auction and you will also receive the catalogs that we make when we carry out a special auction.
